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Sunday, January 21st, 2024 12:56 AM

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Channels not showing on menu

Why do I not see some channels listed in the streaming app or on my fire tv stick?

Official Employee

 • 

1.2K Messages

8 months ago

Hey @user_olxg03,

 

Thanks for taking the time to visit our Xfinity Community Forums support page. We would be more than happy to assist with the Xfinity Stream application issues you are experiencing on your Amazon Fire TV device. We are not showing any known issues with the Xfinity Stream application on the Amazon Fire TV devices at this time. 

 

Are you currently connected to your In-Home Internet network connection and verified you are not within a different guide menu such as HD only, Favorites, All, Kids and Family, or more?  

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