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user_9dc3ce
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Friday, September 24th, 2021 2:32 AM

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Changing accounts in stream app

I have 2 different Xfinity accounts for service at 2 different locations. The Xfinity ID and password for both are the same. How do I switch which account I’m viewing/setting recordings on in the Stream App?

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3 years ago

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XfinityRyanE

Official Employee

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1.1K Messages

3 years ago

Hello @user_9dc3ce, thank you for reaching out for help with your Xfinity online accounts. If you follow this link: How to Link, Unlink, and Switch Between Multiple Xfinity Accounts - Xfinity Support, we have a helpful walkthrough on how to Link, Unlink, and Switch between Xfinity accounts via the App and online web portal. 

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user_9693d1

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1 Message

3 years ago

This does not work on my iPhone.  When logging into Xfinity Streaming, it does not give me an option to select the account.

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CCMike1

Official Employee

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933 Messages

Have you tried signing out and back in to see if this gives you an option to toggle between accounts? 

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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3 years ago

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