Visitor

 • 

1 Message

Friday, September 24th, 2021

Closed

Changing accounts in stream app

I have 2 different Xfinity accounts for service at 2 different locations. The Xfinity ID and password for both are the same. How do I switch which account I’m viewing/setting recordings on in the Stream App?

Oldest First
Selected Oldest First

Official Employee

 • 

1.1K Messages

4 years ago

Hello @user_9dc3ce, thank you for reaching out for help with your Xfinity online accounts. If you follow this link: How to Link, Unlink, and Switch Between Multiple Xfinity Accounts - Xfinity Support, we have a helpful walkthrough on how to Link, Unlink, and Switch between Xfinity accounts via the App and online web portal. 

Visitor

 • 

1 Message

4 years ago

This does not work on my iPhone.  When logging into Xfinity Streaming, it does not give me an option to select the account.

Retired Employee

 • 

933 Messages

Have you tried signing out and back in to see if this gives you an option to toggle between accounts? 

I no longer work for Comcast.

forum icon

New to the Community?

Start Here