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Saturday, November 11th, 2023 9:47 PM

Closed

Cast icon missing from Samsung s21.

The casting button is missing on my xfinity stream app. I'm on vacation and I'm trying to cast through chromecast on this hotel tv. The icon has disappeared.  The whole point of this app is to watch like you would do at home.... what's the phot of having the app if you're home.  Tried everything to fix this issue 

Official Employee

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1.1K Messages

10 months ago

@user_99qzh1 Thank you for reaching out on the Xfinity Community Forums.  Have you by chance made sure you were connected to the correct Wi-Fi? Is this a Chromecast you have brought to the hotel or already on the hotel TV? When the casting button is not available it usually has something to do with the Wi-Fi connection.  

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