U

Visitor

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1 Message

Sun, Oct 3, 2021 5:29 PM

Cannot stream xfinity app anymore

TVApp 00207 error code

New Poster

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2 Messages

2 m ago

I was on the phone with support for over an hour and he couldn’t figure it out. Tried to blame Roku but couldn’t explain why the app doesn’t work on my iPhone

XfinityEthan

Official Employee

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542 Messages

Hi, @Tanyam1. Thanks for reaching out about your stream issues.  We have all the tools to help and if you could provide details on the issue, devices you are using, messages or codes the app gives you, or any other details that help we can troubleshoot or look into putting in a ticket if needed.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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New Poster

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6 Messages

2 m ago

It doesn’t work on my iPhone, fire stick, or Roku. Just Comcast junk, never works right.

New Poster

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3 Messages

2 m ago

call comcast they said its a app issue said it would be up soon but that was at 3pm est

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