1 Message
Brit box subtitles black out
After watching Brit box with subtitlesfor about 40 minutes then subtitles get black boxes over them. I have to exit the program and then they come back. Can you fix it?
1 Message
After watching Brit box with subtitlesfor about 40 minutes then subtitles get black boxes over them. I have to exit the program and then they come back. Can you fix it?
XfinityRaul
Official Employee
•
2.1K Messages
6 months ago
Hello, @user_sr4ssx. I hope you're having a great Saturday morning. I appreciate you making us aware the subtitles are getting blacked out after a while. I would be more than happy to help figure out a solution to this problem. Is this the only program you're having this issue with? Have you by any chance tried restarting the cable box by using the Xfinity app?
1
0