Visitor
•
3 Messages
Bravo and sometimes mtv freezes screen and sound continues on
It’s 2022 and we pay a ridiculous amount for Comcast. Due to that fact I expect playing my dvr on device such as an iPhone or iPad to be seamless but it never fails to freeze the screen when playing back something on Bravo and MTV. Volume continues to play with a frozen screen. Happens a minimum of once a week and I’m getting really sick and tired of it.
XfinityJeniece
Official Employee
•
2.1K Messages
2 years ago
Hey there, thanks for reaching out through Xfinity Forums regarding the issue with your Xfinity Streaming app. We would be happy to help you with troubleshooting the app as I can see how those ongoing issues with your playback would be frustrating. Are you only having this issue when you are watching your DVR recordings?
2
0
user_23b877
Visitor
•
5 Messages
2 years ago
I have been having this same issue with Bravo for a while now. I thought it had been fixed, but now it’s happening again. Funny thing is that it never happens early on in the episode, it’s always like half way through. It’s just so strange. Why always Bravo and why is it affecting so many people? (This isn’t the first time I’ve seen this question on these forums)
1
0