Visitor
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1 Message
Black screen
When I click on my Xfinity stream app, I get a black screen, and it stays black. When I return to the main menu and click again on the Xfinity extreme app, I get a black screen again and it stays black.
Visitor
•
1 Message
When I click on my Xfinity stream app, I get a black screen, and it stays black. When I return to the main menu and click again on the Xfinity extreme app, I get a black screen again and it stays black.
XfinityJeniece
Official Employee
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4.6K Messages
5 hours ago
Hey there, @user_zo034e, thanks for reaching out through Xfinity Forums regarding your account. I can understand how frustrating it is to open the Xfinity Stream app and only get a black screen. Have you tried fully closing the app, restarting your device, and then reopening the app to see if anything changes?
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