Visitor

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1 Message

Wednesday, May 20th, 2026 2:23 PM

App unavailable when not home

My app no longer stays connected once I leave home. I get message that no downloads are available. Previously I was able to watch live and recorded shows

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Official Employee

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2.2K Messages

1 hour ago

Hey @user_eitd9n , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding the stream app. I would be more than happy to offer my assistance looking into this further for you. Are you getting an error when you try to watch recorded shows or live TV?

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