2 Messages

Wed, Jun 29, 2022 10:15 PM

You are logged in but we are unable to access your account details. Would you like to try again?

Bought a new iPhone and now I can’t login to this app. I’ve had two phone calls and it isn’t fixed. 

Official Employee


855 Messages

2 m ago

Hey there, thanks for reaching out through Xfinity Forums! We would be happy to help you with troubleshooting your Xfinity My Account app to ensure you are able to log in! Using the app is my favorite way to manage my account. You have reached the right place!


Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page. 

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