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Visitor

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1 Message

Fri, Aug 6, 2021 6:56 PM

Xfinity Mobile-No confirmation email

Hello,

I bought an iPad Pro through xfinity mobile today and have yet to recieve a confirmation email. However the money has come out of my account. Just want something for personal records to show when my device will ship.

Official Employee

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220 Messages

3 m ago

Hi there @Kayoung24, thank you for reaching out! I hope you are having a fantastic day! I know how important it is to make sure your order went thru. Thank you for sharing these details with me. Have you tried reaching out to our phone support or chat team?

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