Xfinity Mobile Maintenance
We finished working on our internal systems recently, which may have affected our Xfinity Mobile customers’ ability to place orders, activate phones and access or make payments or changes to their accounts. If you still need assistance with these issues, you can find resources or chat with an agent online, twenty-four-seven, at xfinity.com/mobile/support. We apologize for any inconvenience and appreciate your understanding, as well as your business.
**Original Post 06/18/2021**
Starting at 11:00 PM ET on June 19th, 2021, we will be working on our internal systems and will be unable to assist our Xfinity Mobile customers with placing orders, phone activations and accessing or making payments or changes to their accounts. We expect to be able to assist with these matters again around 10:00 AM EST on Sunday, June 20th. We apologize for any inconvenience and appreciate your patience, as well as your business.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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