Mimscasa's profile

New Poster

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1 Message

Mon, Dec 28, 2020 5:00 PM

Xfinity Mobile bill

Whenever I try to access my Xfinity Mobile bills older than 3 months on different devices, I receive an error stating "We're sorry. Something went wrong. Please try again in a moment" I’ve called, and chatted online and it still isn’t fixed.
@ComcastJonathan can you help?

Responses

New Poster

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4 Messages

1 m ago

I am having the same issue.  I have tried calling the 800 number and they have told me they can't help me either.

Official Employee

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134 Messages

Hi there @pineo1970! I am sorry you are still not able to access your past bills for your Xfinity Mobile account. You may want to try calling our Xfinity Mobile Department again or reach out via chat using the information at https://comca.st/3fH5pJ4. I hope you get this resolved. Thank you for being a part of Xfinity. Take care. 😊

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