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Magen540
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Fri, Jan 14, 2022 9:49 PM

Voicemail

I just got xfinity mobile phone and when anyone calls says phone not in service they can't leave voicemail and I get check voicemail it says it not on service but I service on my account 

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5 d ago

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rightfooted

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6 d ago

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Magen540

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@rightfooted I tryed these but they didn't work 

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6 d ago

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rightfooted

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What happens if you either press and hold 1, or dial *86?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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5 d ago

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XfinityEthan

Official Employee

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Hi, @Mahen540.

 I appreciate you taking time to work on this and want to ensure you’re able to get in touch with an  Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. I recommend contacting our experts and have them look into putting in a ticket if they can't resolve it. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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5 d ago

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