I am trying to secure helping setting up a voice response to my not being able to answer the phone. Have tried visiting two of your stores here in Grass Valley Calif. that is a joke. People lined up with a wait time of many hours. This should be simple problem that you can resolve for me. Makes no difference if is my voice is yours to tell people who are calling me that I am not available and to leave message. All one get's now is ringing after ringing which seems to never stop. "HELP please"