@user_8a3d30. That should correct the issue. If not you'll have to reach out to the Xfinity Mobile Team.
You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
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CCLayla
Gold Problem Solver
•
259 Messages
3 years ago
Hi, @user_8a3d30, have you already attempted to Reset Network Settings for your device?
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