STILL NO RETURN LABEL
I became an Xfinity Mobile customer right around the New Year holiday this year. I originally ordered the iPhone 13 Pro Max, but after I received it, I realized it was too big for me. I then contacted Xfinity Mobile and got it exchanged for the iPhone 13 Pro smaller sized phone. I love it. Xfinity Mobile has emailed me multiple links to get my FedEx return label, BUT THEY DO NOT WORK. I've been trying to send back the 13 Pro Max for weeks and weeks, and now I am out of the 20 days to mail it back, and Xfinity Mobile is trying to charge me $1100+ for the phone. I have not been able get anyone to send me a working link to get the FedEx return label, but I am not going to pay $1100+ when I have not gotten anywhere with Xfinity Mobile to make the return happen! So dissatisfied.