S20 plus compatibility
I am trying to bring my, samsung 20 plus to xfinity mobile. When I type imei it states that, phone is not compatible. I bought the phone directly from Samsung unlocked. I called customer service, to see if they can check on their end. I was informed that a soft inquiry into my credit was needed, for them to check compatibility. I have never heard of this before. Is this a new protocol, when you call in to check compatibility? I would appreciate it, if somebody from comcast can assist me.