Visitor
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3 Messages
Ongoing issue activity watch host phone not active error
Iccid numbers don’t match from phone to Xm account. Was suppose to get a call back today from advance support but have not received a call
Visitor
•
3 Messages
Iccid numbers don’t match from phone to Xm account. Was suppose to get a call back today from advance support but have not received a call
XfinityAbbie
Official Employee
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1.3K Messages
1 month ago
@user_69f8ff
Thank you so much for taking the time to reach out to us. Due to account security, we are limited on access to your Xfinity Mobile Account here on Social Media and we do recommend reaching out to our experts to ensure your concern is resolved. You can reach them by texting or calling 1 (888) 936-4968. You can also chat with an expert here
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XfinityAbbie
Official Employee
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1.3K Messages
1 month ago
@user_69f8ff
I am sorry you are still having issues after contacting them several times. I can put in a request to have someone contact you.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
1
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V.H.
Visitor
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2 Messages
5 days ago
I called support for five times already. No resolution. Tired resetting the watch already. How hard it is to figure this out and resolve for good. Last time reset phone and watch to factory and redid the esim. Still nothing. Iphone 14 and iWatch ultra… i don’t have enough words to describe this.
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