no channel lineup

Using iPhone 11 with iOS 15. Apple xfinity streaming app. Will not display my channel lineup for Live TV feature. Have uninstalled, reinstalled, restarted phone, etc. 1st level tech support from Xfinity was not helpful. Same issue with my wife's iPhone 10.

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Responses

XfinityAirelle

Official Employee

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2.7K Messages

4 years ago

Hi there! We would be happy to assist you in troubleshooting this issue. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there!

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Icescreamer

New Poster

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3 Messages

@XfinityAirelle my issues was resolved by an engineering fix by Xfinity. Thanks

4 years ago

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XfinityThomasC

Official Employee

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2.7K Messages

Excellent! We want to thank you for reaching out to the Community Forum for support with the Xfinity Stream App issue. We are glad we were able to resolve your issue. Never hesitate to create another public post for any of your future account and service needs!

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4 years ago

0

Plan

Icescreamer

no channel lineup

XfinityAirelle

Icescreamer

XfinityThomasC

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