Motorola Phone Compatibility

As long as your device is unlocked, it should be compatible with our service. You can check the compatibility of your device here: https://comca.st/3MR0THr

We hope this helps. Let us know if you have any other questions!

There is no option to check the compatibility of a phone other than an Apple, Samsung, or Google device. I selected Galaxy and entered my Motorola IMEI and it said that my Galaxy device is not compatible. I have a Motorola One 5g Ace that I purchased directly from the Motorola website and it is unlocked. Their website also lists carriers their phones will work with and for Xfinity, it says it is not compatible. I am ready to jump on your service if there is a guarantee that my devices, (5g Ace, Moto G 5g, and Moto G 7 Power) will work on your system.

Hey @user_296855 I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at https://comca.st/3NKH2d4 where an Xfinity Mobile expert is available 24/7.