patg01's profile

Contributor

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96 Messages

Saturday, March 20th, 2021 10:51 PM

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How to change voicemail password on cell phone

My son as a LG K51 and has forgotten his voicemail password. How can he reset it.

Expert

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1.4K Messages

3 years ago

"If you don't know your old PIN, give us a call at (888) 936-4968. You can also get support through the Xfinity Mobile app on your phone or by logging into your Xfinity Mobile account and chatting with us online."

https://www.xfinity.com/mobile/support/article/how-to-reset-voicemail-pin

Contributor

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96 Messages

3 years ago

Thank You. We called and his PIN was reset. Cleared out all the old messages but since he has data turned off, the only way he can retrieve voicemail now is call in. He has the LG K51 and I have an older LG Charge which allows me to retrieve voicemail without data turned on.

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