How do Xfinity Mobile device payment plans (DPPs) work? (Answered)

With our DPPs, you may be eligible to pay for the cost of an Xfinity Mobile phone, tablet, or smartwatch over 36 months. You may be able to finance the total cost of the device(s) you’re purchasing, or a part of the total cost, based on a credit check (see the next section for more information). The amount you are eligible to finance is called your DPP balance.

If the total price of your purchase is higher than that DPP balance, you will have the option to make a one-time, upfront payment equal to the difference between your DPP balance and the total purchase price. For example, if your DPP balance is $2000 and the total price of your purchase is $2500, you can make a one-time upfront payment of $500. Of course, you can always choose a different selection that may have a lower purchase price.

Completing a credit check

We may need to complete a credit check before you can open DPPs. We'll always ask for your permission first. If we need to run a credit check, we'll tell you during the checkout process.

You must be the account holder to consent to a credit check. The credit check is a soft inquiry. It won’t affect your credit score.

Making device payments

Device payments are charged automatically to the same card you have on file for other Xfinity Mobile charges. You'll see your device charges on your monthly billing statement. Taxes are based on the full price of the device and must be paid upfront.

Making extra payments on your device may reduce or remove the monthly bill credits you’re getting if you qualify for promotional pricing. Learn how to manage your device payments.