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Teenia
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Expressive Exchange
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31 Messages

Tue, Aug 10, 2021 7:56 PM

Google Voice

A few months ago my husband switched us to Xfinity Mobile. I didn't have a number to transfer (long story) so at the Xfinity store, they  gave me a # out of our area code. Can I port my Google Voice # which is in our area code to Xfinity Mobile even though I already have a number?

Question

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Updated 

2 m ago

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Accepted Solution

XfinityXanadu

Official Employee

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22 Messages

2 m ago

A Google Voice number can be ported in! For more details and to begin the process, please reach out to our Xfinity Mobile support center directly.

You can contact our Xfinity Mobile support center via any of the following methods:

• SMS Text Message: 1 (888) 936-4968

• Phone: 1 (888) 936-4968

• Chat: https://comca.st/38ZIkz1

Thank you for participating in our community.

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Teenia

Contributor

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31 Messages

 Thanks for the reply ... very helpful. But don't stop believing in miracles. I asked my husband to go to the Xfinity store to deal with it but he wanted to call one more time to try to get me an area code where we live (even though we tried twice at the store and once by phone.) He says he got a woman in India to whom he relayed the entire long story. And low and behold she got me an area code that matches our landline (Xfinity Voice.) Finally I can use my mobile and give out the number.

2 m ago

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XfinityEthan

Official Employee

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386 Messages

That is great to hear! I appreciate you both taking the time to get it done. Calling the Xfinity mobile support number is the best route for almost all mobile issues. If you have further questions to help guide you, don't hesitate to reach out!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 m ago

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