Visitor
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1 Message
Gift card
Hi, I have a gift card from xfinity that I just realized expired in June. Is this something that can be reissued to me? It was completely unused.
** Edit to remove PII from Post **
Visitor
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1 Message
Hi, I have a gift card from xfinity that I just realized expired in June. Is this something that can be reissued to me? It was completely unused.
** Edit to remove PII from Post **
XfinityMary
Official Employee
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181 Messages
2 m ago
Good evening @user_0d4235! I appreciate you letting us know about the Prepaid Gift Card concern and to see what options we may have to replace the expired gift card. Typically, we are unable to replace an expired gift card, however, I would be more than happy to review your options privately to see what we can do!
For assistance, can you please send us a Private Chat Message including your full service address along with your first and last name? To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. With our new Xfinity support chat, you do not need to input the name of a person. Just select Xfinity support and you will be able to speak with the next available specialist.
** Edit to tag OP in comment **
(edited)
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user_9f1b09
Visitor
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2 Messages
9 d ago
I haven't received my gift card
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user_9f1b09
Visitor
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2 Messages
9 d ago
Peyton Clark. 302 crosstimbers, #4202, I understand that you do have another one for August.
Thank You
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