[Edited: "Inflammatory"] customer Service
I am [Edited: "Inflammatory"] very bad and really very very bad customer service experience with Agent (edit: Removed for personal information)
Had xfinity mobile and comcast xfinity internet plan at the same address <xyz>.Having 3 lines (2 lines are of my own device and 3rd line is in promotion i.e. iPhone SE with 24months of contract).
Now I have changed address to new location <abc>.
At old Address XYZ I used to pay 30$ plus taxes for 3 lines with 3GB shared data.
Looks like they have a process NOT to transfer the promotion phone line to the new address. now they are asking to pay 25$ for services(As I have NOT had internet service at the old address) and need to pay 15$ per month with 1GB data minimum. i.e. 25$ + 15$ = 40$ plus taxes.
Instead of paying 30$ per month, now I have to pay 70$ plus taxes per month.
I personally feel xfinity mobile is [Edited: "Inflammatory"] with the wired process they have in place.