disappointed with Xfinity's service for trade-in processing and ticket processsing
on 10/22 ticket number : [Edited: "Personal Information"]; on 11/01 ticket number : [Edited: "Personal Information"].
All tickets are about my Order #[Edited: "Personal Information"] which is placed on 10/11.
I cannot understand why it is sooooo difficulty for Xfinity to relink a return label for me?
It's been over a month since I placed my order. During this time, I've spent a considerable amount of time and effort communicating with customer service ( online chat, phone call, email, you can check the note under my account) , yet there have been no results so far. Who can compensate for the time and effort I've invested?
There is some issue happened when created the shipping label, why xfinity need to waste customers' soooo many time to do so many unuseful contact.
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