Visitor
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6 Messages
Delay in activation of my new iphone 14 pro and portin
I purchased a new iphone 14 pro and requested for portin my number to xfinity. Its been more than 30 hrs, my old carrier released the number. Xfinity has not activated my phone nor giving any status on my number. Since yesterday i am unable to do any of my work because my only number is out of network due to delay from xfinity. The agents doesnt know the status and asking to wait for 3-4 hrs every time you reach them.
user_33d9e3
Visitor
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6 Messages
2 years ago
Its been more than 48 hours and my number has been released by the old carrier. Xfinity has no information about the number. Xfinity advanced tier 2 people says the number should be assigned to xfinity by verizon porting department and normally they dont work on holidays.
xfinity is such an irresponsible company and spoiled my whole vacation. I had to cancel all my travel because of no telephone network. I want to sue xfinity.
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user_33d9e3
Visitor
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6 Messages
2 years ago
Is there any xfinity customer care email id ?
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