Delay in activation of my new iphone 14 pro and portin

Hi, there. I am terribly sorry for the experience you have had while changing to our Xfinity Mobile services. I can imagine how frustrating this has been. Through our Forums team we are very limited with our support regarding Xfinity Mobile. Have you been in contact with our Advanced Repair team again? 

I spoke to the customer care more than 40 times. Spoke to the advance repair team 5 times. No one has an answer where my number is ? My Number has already been released by VISIBLE on 23rd Dec and i got a release confirmation from VISIBLE by email. XFINITY porting team has no clue where is my number. Everytime i call, they give 72 hrs response back time. I have lost my only primary number because of XFINITY. I want to get back this number and go back to visible. If you see this message please call me back on the alternate number i provided

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XfinityAlisha

@XfinityAlisha  Can you find even after 4 days why my number has not been ported successfully by Xfinity ? 

I have already raise a consumer complain at FCC

We are glad to take a look at this for you.  Generally the process of us porting a number for another provider can take minimum of 48 hours depending on the provider.  There can be delays sometimes, give we are coming off of a holiday, that can throw a monkey wrench in the works.  No worries!  We appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited on this platform. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?