xfinity support

Hello user_6mcx91, It’s easy to submit kudos or a thank you about one of our products and features or one of our employees! Email us at thx@comcast.com with as many details as you can, including:

• Interaction details, including date/times.
• Account information.
• Employee’s name (if you have it).
• Why you want to recognize this employee.

We wil review this information and ensure your kind words reach the agent who provided a great experience for you. 

Note: This email can’t help with billing or service issues.