Visitor
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1 Message
where to go to evaluate your agent help?
Hello from Teresa Mercier in Sarasota, Florida. Yesterday Feb 6 I had a conversation with your agent David (located in India) in order to help me. Am writing to appreciate how exceptionally great David was. Friendly, professional, listening, very thorough and detail oriented. Understanding my issue and very patient with me.
He is the right person for Customer Service.
Hope this message reaches David's Bosses.
Thank you,
[Edited: "Personal Information"]
EG
Expert
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116.5K Messages
28 days ago
Post moved here to the Xfinity Compliments section.
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XfinityMonica
Official Employee
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85 Messages
18 days ago
Hi there! Thank you for taking the time to share this experience with us. I would love to make sure David is recognized. Would you mind sending me a direct message with either your address or account number? This will help me pull up the account and ensure feedback is provided to the correct person and their leadership.
Thank you!
Monica
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