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Friday, May 31st, 2024 1:05 PM

Todd got me setup in my new apartment

I had worked with a few different agents over the course of a day and none were able to help me get my internet working, telling me I needed a service appointment which wouldn't happen for a few days. Todd correctly diagnosed my problem, was super friendly, and definitely made my day! Thanks Todd!!!

Official Employee

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102 Messages

27 days ago

Dear Matthew
Thank you for sharing your positive experience with Todd.
Recognizing our employees with special shoutouts is our favorite thing to do. We've shared your compliment with Todd and their leadership. 
We always want you to have the best experience possible. Thank you for being an Xfinity customer. 
Kind Regards,  
Madinah Xfinity Philadelphia

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