Visitor
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1 Message
Thank you Chyanne -- [Edited]
Dear Xfinity Support Team,
I am writing to share some glowing feedback regarding the excellent service I received from Chyanne during a recent chat session (Reference Number: [Edited: "Personal Information"]).
Moving can be incredibly stressful, but Chyanne made transferring my internet services completely seamless. I was having trouble with the online checkout system while trying to select my own equipment for a new 1Gbps internet plan, but Chyanne stepped in and resolved the issue efficiently.
She was polite, patient, and extremely helpful in ensuring that my services would transfer perfectly on my move-in date without pushing unnecessary add-ons once I clarified my preferences. Thanks to her quick assistance, my order is finalized, and I know exactly how to activate my equipment at the new address.
Please pass along my sincere thanks and recognition to Chyanne for her outstanding customer service!
Best regards,
Reference Number: [Edited: "Personal Information"]
DATE/TIME: 2026-08-29 20:54:34


EG
Expert
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121.4K Messages
23 days ago
Post moved here to the Xfinity Compliments section.
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XfinityAmira
Official Employee
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5K Messages
17 days ago
user_d3tl9i,
We love that you had a great experience. Recognizing our teammates with special shoutouts is our favorite thing to do. We've shared your compliment with Chyanne and their leadership. We always want you to have the best experience possible.
(edited)
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