survey never popped up.. but id like to thank surya

Dear Xfinity Team,

I just wanted to take a moment to personally thank Surya for the exceptional customer service I received. Surya was incredibly helpful, patient, and knowledgeable throughout the entire interaction. Their professionalism and positive attitude made the experience smooth and stress-free.

It's rare to come across such top-tier support, and I truly appreciate the effort Surya put in to make sure all my concerns were addressed. If I could rate the service, it would be a 10/10 without hesitation!

Please pass along my sincere appreciation—Surya is a fantastic representative of your company!

Best regards, mike

Nicest agent I've come across in 11 years here