Visitor

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1 Message

10/16/2026 12:30 AM

Closed

Super helpful!

Thanks to Matthew P. at the Factoria Xfinity store in Washington.  He helped clarify what equipment I was needing and swapping me out to the right cable box.  He also highlighted some other services that could work out nicely for us.  Informative and helpful - really appreciated it!

Oldest First
Selected Oldest First

Official Employee

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5.1K Messages

1 hour ago

@user_3v0na6, We love that you had a great experience. Recognizing our teammates with special shoutouts is our favorite thing to do. We've shared your compliment with Matthew P. and their leadership. We always want you to have the best experience possible. 

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