1 Message
Shoutout
I’m not sure how to contact someone but Lucy in the support chat really helped me out today (01/22/24 around 9am central time) and was so polite and patient and answered all my questions! I had a small billing issue she was able to resolve and I didn’t get the questionnaire option after I ended the chat. Thanks, Lucy!
XfinityMadinah
Official Employee
•
119 Messages
10 months ago
Dear @annam1
Thank you for sharing your positive experience with Lucy on Xfinity Community Forums.
Recognizing our employees with special shoutouts is our favorite thing to do. We've shared your compliment with Lucy and their leadership.
We always want you to have the best experience possible. Thank you for being an Xfinity customer.
Kind Regards,
Madinah Comcast Philadelphia
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