Frequent Visitor
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12 Messages
Service
Had to switch out our equipment and Jake from the Dublin, California store helped us... he said he would send us a text to fill out a survey which we never received. I do want to give him 10 stars as he was excellent in handling our needs.. I hope this helps and he does get recognized.
XfinityAmira
Official Employee
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4.9K Messages
9 hours ago
@user_m4h2yk, Thank you for sharing your positive experience with Jake.
Recognizing our teammates with special shout-outs is our favorite thing to do. We've shared your compliment with Jake and their leadership. We always want you to have the best experience possible. Thank you for being an Xfinity member.
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