U

Sunday, November 10th, 2024 1:29 AM

Service

Rue gave amazing customer service !! She was so sweet and nice and did everything she could to help me ; she went above and beyond for my family 

Official Employee

 • 

1.8K Messages

2 months ago

Thank you for reaching out to us @user_dnowrj! We’d love to hear more about this experience with Rue and forward your feedback! Could you please send our team a direct message with your full name and full address? To send a "Direct Message" to Xfinity Support:

 

Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

forum icon

New to the Community?

Start Here