Visitor
•
2 Messages
Review
Our Xfinity technician was [Edited: "Personal Information"], he deserves 10/10 Stars. He went above and beyond to ensure our service was 100% spot on. He gave us a great amount of time on a Sunday evening. He was the best!!
XfinityThomasA
Official Employee
•
3.5K Messages
3 hours ago
Hello, user_5pom8. Thank you so much for taking the time to share your feedback about your recent technician visit—we truly appreciate you letting us know about your experience. We’d love the opportunity to connect with you further and make sure your kind words are passed along so the technician receives the recognition they deserve. Please send us a Direct Message.
On a Desktop:
Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.
Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.
In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.
On a Mobile Device:
Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.
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