1 Message
Recommended! Great people of Xfinity store at 5611 Pacific Ave Unit 100, Stockton, CA 95207
I would like to say a big thank you to Manager Liliana [Edited: "Personal Information"]
and Staff Poko of the store at 5611 Pacific Ave Stockton for their excellent customer service. [Edited: "Personal Information"] and [Edited: "Personal Information"]
helped me to solve my bills problem in 1 visit.
For the last couple of months, I reached out to different telephone agents and online Xfinity assistant numerous times to try to fix my bills problem which some incompetent online agent caused when moving my service to my new apartment unit. They put incorrect service and plan to my bill and took away my , which I expected to be an easy fix. But, again these online agents are just not capable.
However, when I went to the store at 5611 Pacific Ave Unit 100, Stockton, Mr [Edited: "Personal Information"] took the initiative to help me to look at the root of the problem and referred me to the manager. They solved the problem swiftly. I am really thankful for their service and would definitely recommend anyone who are having problem on their account or looking for new service to go to this store.
Great people, knowledgeable, professional, highly recommended!
No Responses!