RE: Email address for Brian L Roberts CEO

I hope this letter finds you well. I am writing to express my heartfelt gratitude for the exceptional service we received from one of your employees, Raphael, [Edited: "Personal Information"] during our recent visit to your store Xfinity/Comcast at [Edited: "Personal Information"].  His professionalism and dedication made a significant impact, and we truly appreciate the respect and care he showed to both my wife and me while resolving our issue. Raphael [Edited: "Personal Information"] is a remarkable asset to your team at Xfinity/Comcast. His ability to address our concerns with patience and understanding is commendable. It is rare to encounter such a high level of customer service, and I believe Raphael exemplifies the principles of your organization superbly. His attitude and willingness to go the extra mile to ensure client satisfaction not only resolved our problem but also left us with a positive impression of your establishment. Thank you for fostering an environment that cultivates such outstanding employees. We look forward to our continued relationship with Xfinity/Comcast, knowing that we can rely on professionals like Raphael [Edited: "Personal Information"] to assist us in the future.

Sincerely,

James & Patrica

[Edited: "Personal Information"]