Visitor

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2 Messages

Sunday, April 12th, 2026 11:45 AM

Property inside and outside my home

WIRES RIPED OUT OF WALLS DID CUT TELEPHONE WIRES. PULLED CABLE WIRE SO HARD DISCONECTED IT FROM MOUTED FIXTURE POSSIBLE DAMAGES TO GAS GAGE INSIDE HOME. NO NOTIFICATION THEY WERE EVEN DOING WORK TO MY HOME. Left bundles of WIRES that they striped and left hanging off my house. No help from website or going to your store. No cabel, internet or phone. Worse Now I am going to have to take a day off of work for your company to fix it.  At least 4 days no phone no internet no TV.  So loss of pay and loss money due to your ERRORS. 

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Official Employee

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4K Messages

4 hours ago

 

user_07in1y Thank you for taking the time to reach out to us here on our Xfinity Forums. I can understand how frustrating this has been for you and would be happy to further assist you with seeing if we can get a technician out sooner, as well as open a ticket for any damages to be investigated. Please send us a DM to Xfinity Support with your full name and address to get started. 

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