Pranita is Incredible

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I recently had an outstanding experience with Pranita (ID Ending: [Edited: "Personal Information"]), an XFINITY Mobile agent, and I believe she deserves recognition for her exceptional service. Pranita exceeded all my expectations by honoring a promotion on my account for a cheaper rate and providing me with a $15.00 credit. Her professionalism and commitment to customer satisfaction truly set her apart.

In contrast, I had a frustrating experience with two other agents who pushed me around for an hour without providing any real help. It’s clear to me that XFINITY should promote Pranita for her exemplary performance instead of acknowledging poor service from others. Thank you, Pranita, for your incredible support!

ashley [Edited: "Personal Information"]