Visitor
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1 Message
Outstanding Customer Service
As a long time, often frustrated Xfinity Customer I’d like to praise The Customer Service I received at the Spokane Valley store from Toryn [Edited: "Personal Information"]. He patiently addressed my concerns and quickly corrected them and offered substantial advice on managing my account. I left feeling good about the whole experience.
-[Edited: Personal information]
XfinityNasser
Official Employee
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67 Messages
5 days ago
Hi, @user_dbts6a. Thank you so much for reaching out over the Xfinity Community Forums to share your feedback. That's wonderful news! I'm glad the experience had such a positive impact.
To get the feedback directly to the store, you can locate the specific location online and submit a review according to your experience. You'd be prompted select one out of five stars (five being best) with an option to share details about your experience. We'd be grateful to you for doing so!
If you'd like, you can follow this link directly to locate the store that you visited: https://www.xfinity.com/local/store-offers?q=32.3383%2C-111.0455
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user_i0cbw7
Visitor
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1 Message
48 minutes ago
Just got off the phone with Ray the agent servicing my account. He did an excellent job. He was confident, gave clear direction and explained everything very well. Kudos to Ray. Just wanted to let you know.
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