Visitor
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1 Message
Outstanding Customer Service
As a long time, often frustrated Xfinity Customer I’d like to praise The Customer Service I received at the Spokane Valley store from Toryn [Edited: "Personal Information"]. He patiently addressed my concerns and quickly corrected them and offered substantial advice on managing my account. I left feeling good about the whole experience.
-[Edited: Personal information]
XfinityNasser
Official Employee
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48 Messages
1 day ago
Hi, @user_dbts6a. Thank you so much for reaching out over the Xfinity Community Forums to share your feedback. That's wonderful news! I'm glad the experience had such a positive impact.
To get the feedback directly to the store, you can locate the specific location online and submit a review according to your experience. You'd be prompted select one out of five stars (five being best) with an option to share details about your experience. We'd be grateful to you for doing so!
If you'd like, you can follow this link directly to locate the store that you visited: https://www.xfinity.com/local/store-offers?q=32.3383%2C-111.0455
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