Visitor

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1 Message

Tuesday, June 24th, 2025

No survey. Great Customer! 11 out of 10!

I spoke with a rep I believe named Manasi. Wanted to rate them as high as possible. They were great. Xfinity needs to fix this. Customer service work [Edited: "Language"] as it is. I've worked in call centers and currently work in a very customer service heavy job. It's important to let these people who are killing it know how well they're doing to encourage them. I really appreciated everything this rep did for me. Hope this reaches them. Keep up the great work! Oh and they said it was their first day!

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Official Employee

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50 Messages

1 month ago

Thank you for taking the time to share your feedback! We always want you to have the best experiences with us and have shared your feedback with Manasi and their leaders. Thank you for choosing Xfinity!

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