New Apple Watch activation issues

Question

Is Xfinity going to fix this issue?  Cannot get Apple Watch Ultra 3 or my wife’s Apple Watch 11 46mm to activate when setting up cellular. My time to send things back is running out. This is unacceptable.

XfinityDilary · Answer

Thanks for posting on our Community Forums, cappy40. I'm sincerely sorry to hear about the issues you've been experiencing when trying to activate your Apple Watches. This is not the experience we would like you to have, and we'd like to help. What troubleshooting steps have you tried so far? Is this the process you're following to activate the smartwatch? How to activate your smartwatch.

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cappy40

New Apple Watch activation issues

XfinityDilary

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