Visitor
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1 Message
mohammed, my savior
i recently had a discrepancy with my wifi bill, and mohammed, the man the myth the legend came to my assistance. this man was the most respectful, patient worker i've ever had the honor of speaking to. it's a shame the survey pop up never showed up, but i had to at least leave a review. now my wifi bill is correct and i couldn't be happier. god bless his soul, he's the goat.
XfinityMonica
Official Employee
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130 Messages
22 days ago
Thank you for taking the time to share this experience with us. I would love to make sure our teammate is recognized. Would you mind sending me a direct message with either your address or account number? This will help me pull up the account and ensure feedback is provided to the correct person and their leadership.
To send a direct message, please follow the instructions below:
Sign In (if necessary)
Click the 'Direct Message' icon in the top right-hand corner
Click the 'New Message' icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press 'Enter' to send your message
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