U

Tuesday, November 28th, 2023 2:02 AM

Making it right!

I just recently move back to back my account was a mess after several calls, technician sent to previous address alot to take on during 2moves. I was very lucky to come across Tandica she was very understanding, I explain my situation she got my bill straight because I was already calling to end my service after 6 yrs. She looked for reasonable rates on my internet service & explain how the next bill was going to show before the credits. I say she should be training the new comers. It's great to just make 1 call & fix the situation xfinity you need more Tandicas on your call center Team! 

Expert

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102.9K Messages

3 months ago

Concern moved here to the Xfinity Compliments section.

Official Employee

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78 Messages

3 months ago

Dear @user_3o3h95 
Thank you for sharing your positive experience with Tandica
Recognizing our employees with special shoutouts is our favorite thing to do. We've shared your compliment with Tandica and their leadership. 
We always want you to have the best experience possible. Thank you for being an Xfinity customer. 
Kind Regards,  
Madinah Comcast Philadelphia 

(edited)

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