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LOYALTY!!
As a xfinity customer for over 10 years, it's really bad. How they do not appreciate the loyalty to their company. They give new customers all the good deals and discounts and benefits while the loyal customers get nothing.! We get higher bills, we don't get the promotions. And yet we stay cause we like the service, not the customer service, but the service. I stay with xfinity because I have great internet connection I have great phone service and sometimes I will get good customer service but not often and yet I stay because of the quality I get. But loyalty gives you nothing they do NOT and I repeat They do NOT care about Loyalty. They charge more for being loyal to their brand and there company. So if you want loyalty don't get xfinity. If you want high price and good quality with okay customer service once in a while than this company will do.


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