Visitor
•
1 Message
Leaving a Review
I wanted to leave a review to the agent Sadique I spoke to on Xfinity Assistant, but it restarted the chat before I got a chance to. They were incredibly helpful with both my requests, and took the time to actually solve both issues unlike the rep prior. Is there a link I can go to to leave an official review?
XfinityMonica
Official Employee
•
62 Messages
1 month ago
Hi there! I would love to make sure Sadique is recognized. If you could please send us a direct message with either your address or account number as well as your compliment, this will help me pull up the account and ensure feedback is provided to the correct person and their leadership.
Thank you!
Monica
To send a direct message, please follow the instructions below:
Sign In (if necessary)
Click the 'Direct Message' icon in the top right-hand corner
Click the 'New Message' icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press 'Enter' to send your message
0
0
user_rvis5m
Visitor
•
1 Message
1 month ago
I wanted to thank Brian for being so respectful and getting the problem fixed quickly. Great employee you have working for you,
0