Visitor
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1 Message
Leaving a Review
I wanted to leave a review to the agent Sadique I spoke to on Xfinity Assistant, but it restarted the chat before I got a chance to. They were incredibly helpful with both my requests, and took the time to actually solve both issues unlike the rep prior. Is there a link I can go to to leave an official review?
XfinityMonica
Official Employee
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76 Messages
4 months ago
Hi there! I would love to make sure Sadique is recognized. If you could please send us a direct message with either your address or account number as well as your compliment, this will help me pull up the account and ensure feedback is provided to the correct person and their leadership.
Thank you!
Monica
To send a direct message, please follow the instructions below:
Sign In (if necessary)
Click the 'Direct Message' icon in the top right-hand corner
Click the 'New Message' icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press 'Enter' to send your message
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user_rvis5m
Visitor
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1 Message
4 months ago
I wanted to thank Brian for being so respectful and getting the problem fixed quickly. Great employee you have working for you,
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user_qabusb
Visitor
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1 Message
25 days ago
I was trying to leave feedback! I have been trying to hook internet and mobile service since 2am this morning! Every employee has went above and beyond to make sure every single issue was addressed. It is so refreshing to have employees that are so nice and helpful! In this day and time I could not let it go without telling somebody!! Thank you all again!
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user_99zzl7
Visitor
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1 Message
10 days ago
my internet connection is always terrible. It comes in and out, It freezes constantly. every single day I deal with this and I really am getting sick and tired of It.
what other cable options have others explored?
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EG
Expert
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114.6K Messages
9 days ago
The concern is not related to Xfinity Compliments. Please create a new topic of your own in the Home Networking help section detailing your issue. Thanks. For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help. 4-month-old dead thread is now being closed.
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